Customer Service

Order Questions
Directions and Hours
Your Account
Sizing
Return Policy
Shipping
Wish Lists
Gift Certificates
Gift Messages & Embroidered Labels
Order Security
Your Privacy

Order Questions

If you have any questions or concerns about your order, please do not hesitate to contact us at 1-800-947-7923.

Directions and Hours

Hours

Our office hours are Monday - Friday, 8am - 4pm Pacific Time.

While we do not require appointments, for longer visits, we do recommend calling ahead to help our staff plan and avoid long waits.

Please note that our offices are typically closed for Memorial Day, the Fourth of July, Labor Day, Thanksgiving and the day after, and the time around Christmas and New Years.

To use GPS navigation, our physical address is:

20625 Belshaw Ave.
Carson, CA 90746

From the Northbound 405

Take the Avalon Blvd. North exit (#35). At the light at the bottom of the ramp, turn right onto northbound Avalon Blvd. At the next light (you will see the Southbay Pavilion ahead of you), turn right onto E Dominguez St. Follow it around the bend, and turn left onto Belshaw Ave. Our offices are located at the second intersection on your left, at the corner of Belshaw Ave. and E Bedmar St.

From the Southbound 405

Take the Avalon Blvd exit (#35). As you exit, you will pass through an old intersection that now only goes left. After passing through it, turn left onto northbound Avalon Blvd. and pass underneath the freeway. Go straight through the next light (these are freeway entrances and exits only) and at the second light (you will see the Southbay Pavilion ahead of you), turn right onto E Dominguez St. Follow it around the bend, and turn left onto Belshaw Ave. Our offices are located at the second intersection on your left, at the corner of Belshaw Ave. and E Bedmar St.

Your Account

To modify your account details (e.g. your mailing address), view previous orders, reset your password, and more, you can login here. (Note: your e-mail address is your user name)

Sizing

Our standard-sized garments are made to fit a person who is between 5'10" and 6'0". We also offer custom fitting on most items. If you have selected custom-fit garments, please contact us with your height and weight measurements. For more information on measurements and custom fitting, please see our Measurement Information page.

Return Policy

Due to the custom nature of our work, there is a No Return Policy on all orders.

Shipping

Since we have a wide selection of garments as well as custom size and color options, we do not stock finished items - each item that we sell is made when you order it. From the time an order is placed, it can take 3-4 weeks for the items to be hand-produced and shipped. This time varies seasonally with our order load. If you need to receive your order by a particular date, please call our offices to ensure that we are able to accommodate it. An additional charge may be incurred for rush deliveries. Shipping options vary and are determined based on the buyer's location and time constraints.

Wish Lists

If you would like to create a wish list, please call our office and speak to our staff. We do not currently use an online wishlist system so that we can monitor your list and help ensure that you do not receive duplicate items, as well as use any custom measurements that we have on file. If you would like to purchase an item off of someone's wish list, please contact us to receive a copy of their most up-to-date list.

Gift Certificates

Gift certificates are available by calling our offices at 1-800-947-7923.

Gift Messages & Embroidered Labels

For an additional fee, we are able to include short messages or names embroidered inside vestments. Please call our office for information and costs.

Order Security

This site uses the latest encryption technology to ensure that every transaction is a safe one. All transactions are processed over the Secure Socket Layer (SSL).

Your Privacy

We will not rent or sell your name, address, email address, credit card information or any other personal information to any third party. If you have purchased from us or have created an account with us, we may occasionally update you via email to announce special discounts or new features. If you do not wish to receive email from us, simply follow the instructions to unsubscribe.